SMILE Service Desk Guide
General
HappyPress
Not been sent your account details?
How to write a good support ticket
What is HappyPress?
Adding a Chat Service to Your Website
HappyPress 2FA Policy
Optimising your SearchWP Related Content keywords
What support is available during planned SMILE closures?
What happens after launch: support and communication
SMILE Support Service Level Agreement
HappyPress Restrictions
How to verify your domain for Google and Facebook
Things to consider when leaving HappyPress
Migrating to another service provider
Issues outside of your agreement
Lifeboat
What to do in the event of an emergency?
Hiding Pages from Search Engines
HappyPress Usage Guidelines
Point your domain at HappyPress
Code Quality Standards
Satellite
WordPress
Evolve
Professional Services
Site User Manager
Hijack
OnCourse
Legal & Policies
Home
Knowledge Base

Not been sent your account details?

If you’ve been you’ve been promised login details, but not yet received your email invitation, be sure to check the following:

  • Check your spam/junk folder
  • Check your trash in case you accidentally deleted it

If you still can’t find it you should contact us as we may be able to help either re-send an invitation, or manually activate your account in rare circumstances.